Acceptable Use Policy

Last updated: 6th June 2025

This Acceptable Use Policy (“AUP”) sets the rules for using our  SaaS platforms. By accessing or using these services, you agree to comply with this policy.

Permitted Use

You may use the platform for lawful business purposes, consistent with your organisation’s goals and within the scope of the license granted by Blue Crow Ltd.

Prohibited Activities

You agree not to:
- Violate any applicable laws or regulations
- Share your login credentials with unauthorised users
- Reverse engineer, decompile, or tamper with the software
- Use the service to store or transmit:
- - - Malicious code or malware
- - - Infringing, obscene, or defamatory content
- - - Sensitive personal data unless securely encrypted and permitted under UK GDPR
- Attempt unauthorised access to other accounts or parts of the system
- Resell or sublicense the platform without permission

Service Abuse

We may suspend or terminate access without notice if we detect:
- Excessive resource usage impacting other users
- Use of automation to interact with the system outside documented APIs
- Attempts to bypass subscription restrictions (e.g., accessing Gold-tier features from Bronze-tier accounts)

Reporting Violations

If you suspect misuse or abuse of our services, report it to enquiries@bluecrowsystems.com with relevant details.

Consequences of Violation

Violating this policy may result in:
- Temporary or permanent suspension
- Termination of the service agreement
- Legal action or referral to law enforcement