Privacy Policy
Last updated: 6th June 2025
This Privacy Policy explains how Blue Crow Ltd collects, uses, and protects your personal data when you interact with our website or use our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Blue Crow Ltd is registered in England and Wales. No. 16499488
Contact: enquiries@bluecrowsystems.com
We may collect and process the following categories of personal data:
- Contact details – name, email, phone number, company name
- Account data – usernames, credentials, billing information
- Project information – requirements, technical configurations
- Marketing preferences – opt-in choices for updates and promotions
- Website data – IP address, browser type, cookies, usage analytics
We use your personal data to:
- Provide and manage our services and SaaS platforms
- Process orders, invoices, and client contracts
- Respond to enquiries and support requests
- Send important service updates or legal notices
- Inform you about offers or newsletters (with your consent)
We rely on the following legal bases:
- Contractual necessity – to fulfil our obligations to clients
- Legal obligation – to comply with regulations
- Legitimate interests – for internal operations and service improvements
- Consent – for direct marketing communications (you can withdraw anytime)
We do not sell your data. We may share it with:
- Cloud service providers and technical partners supporting our infrastructure
- Payment processors for subscription billing
- Legal or regulatory bodies, where required by law
All third parties are required to adhere to UK GDPR standards.
We retain personal data only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
Inactive client data is typically deleted or anonymised after 6 years unless retention is required for compliance.
Under UK GDPR, you have the right to:
- Access your data
- Correct inaccuracies
- Request deletion (“right to be forgotten”)
- Object to or restrict processing
- Withdraw consent
- Lodge a complaint with the ICO (Information Commissioner’s Office)
Contact us at enquiries@bluecrowsystems.com to exercise these rights.
Please refer to our cookie policy.
We use industry-standard safeguards (encryption, firewalls, access controls) to protect your data.